Family Mediation in Sydney

Whether you’re a couple going through separation or divorce, parents who disagree on parenting arrangements, or family members caught in a dispute, our family mediation in Sydney can help you find a way forward.

At Masterpiece Psychology, our family mediation services help you move from conflict to resolution in a way that respects everyone’s needs. Guided by an experienced, neutral mediator, you can reach practical agreements, reduce stress for your children and, where possible, repair your relationships.

How Family Mediation Works

Family mediation is a structured, confidential process that helps separating couples and families resolve disputes calmly and constructively, without going to court. Here’s how our family mediation process works:

Initial Consultation

Mediation begins with an initial consultation, held with each party separately or together. We learn about the dispute, its background and what each person hopes to achieve. We also check that mediation is safe and suitable for everyone involved.

Exploring Issues Through Neutral Facilitation

Our mediator acts as a neutral facilitator, helping you identify the real issues and interests behind the conflict. Understanding what matters most to each person is key to finding solutions everyone can accept. Our role isn't to take sides or make decisions for you. Instead, we guide the conversation so everyone can share their views and concerns openly and safely.

Reaching an Agreement

When you reach an agreement, we help you record it clearly in writing, including the terms and any next steps. For parenting matters, this may become a parenting plan. We'll explain how to get independent legal advice if you want to make it legally binding.

Creating a Safe, Confidential Space

We make sure every session is respectful and confidential, so all parties feel safe, heard and understood. If needed, sessions can be held in separate rooms or online (shuttle mediation).

Generating Options

Together, we brainstorm practical solutions, from parenting arrangements and schedules to communication and family responsibilities. We help each party negotiate respectfully and consider the other's needs. This collaborative process encourages fresh thinking, so you can move beyond fixed positions towards options that work for everyone, especially any children involved.

Follow-Up Support

Depending on your agreement, we may schedule a follow-up session to see how it's working in practice and to resolve any new issues early. Ongoing support can help agreements last.

Take The First Step To A Better Quality Of Life

Step 1

Book session

Book online or call 02 9328 5899. We’ll talk through your situation and explain how family mediation works.

Step 2

Planning the treatment

We meet with each party to understand the issues, check that mediation is suitable and agree on what you’d like to resolve.

Step 3

Treatment and monitoring

In guided sessions, you work towards practical solutions and record your agreement, with follow-up support if needed.

Get In Touch

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Caring Sydney Clinicians you can trust

Principal, Clinical Psychologist

Clinical Psychologist

Psychotherapist / Mediator

Psychologist/Clinical Registrar

Our Promise

Comprehensive Services

Alongside family mediation, we offer couples therapy, parenting advice and child and adolescent therapy. Your family can get emotional support and practical solutions in one place.

Expertise and Experience

Masterpiece Psychology was founded in 2010 by Renee Mill, a highly respected Clinical Psychologist and Occupational Therapist. Today, the practice is led by Tess Moffat Sosa, who is committed to high clinical standards and to growing a team of expert psychologists, counsellors and mediators dedicated to every client.

Warm and Caring Environment

Our mediators never take sides. From our practitioners to our reception staff, the whole team is empathetic and supportive, so every person feels respected throughout the process.

Professional Fees That Suit Every Budget

We offer a range of fees, so family mediation is accessible to more families. Mediation is often far quicker and less costly than going to court.

Face-to-face, & Telehealth Sessions Available

Choose mediation at our Edgecliff clinic or online family mediation from home. Online sessions suit families in different locations and parties who prefer not to be in the same room.

Don’t Be Afraid To Seek Help

Where to find us

Location: Suite 18, Level 3, Edgecliff Mews, 201 New South Head Rd, Edgecliff NSW 2027

Public Transportation: Masterpiece Psychology is only a 1-minute walk from Edgecliff Station. Several bus routes go past the offices of Masterpiece Psychology.

Parking: On-street parking is available, and paid parking stations are nearby.

Frequently Asked Questions

It depends on how complex the issues are and how ready everyone is to work towards agreement. A single session may run from a couple of hours to a full day. Some disputes need several sessions over a few weeks.

You can still pursue other options, such as legal advice, arbitration or court proceedings. Even without a full agreement, family mediation often narrows the issues and clarifies each person’s position, which can make any next steps quicker and less costly.

Not automatically. An agreement reached in mediation, such as a parenting plan, is not legally enforceable on its own. To make it legally binding, parties can apply to the Federal Circuit and Family Court of Australia for consent orders, or, for property matters, make a binding financial agreement.

Family mediation is voluntary, confidential and focused on reaching an agreement together. Court proceedings are adversarial, can be public, and end with a judge making the decision. Mediation is usually faster, less stressful and less costly.

Yes. You’re welcome to have legal representation, or to get legal advice before and after sessions. A lawyer can help make sure any agreement protects your interests.

Yes, with some limited exceptions. What’s said in mediation is kept confidential. However, mediators may be required to act if there’s a serious risk to a child’s or another person’s safety, or as otherwise required by law. We’ll explain the confidentiality rules at your first session.

Our mediators don’t take sides or make decisions for you. We manage each session so every person has an equal chance to share their views, and we focus on helping you communicate and find solutions together.