TERMS AND CONDITIONS

INTRODUCTION

(a) These terms and conditions (Terms) apply when you use this website, https://www.masterpiecepsychology.com.au (Website).

(b) You agree to be bound by these Terms which form a binding contractual agreement between you and us, Masterpiece Psychology Practice Pty Ltd ABN 56 698 771 309 (Masterpiece Psychology, our, we or us).

(c) If you don’t agree to these Terms, you must refrain from using the Website.

(d) We may change these Terms at any time by updating this page of the Website, and your continued use of the Website following such an update will represent an agreement by you to be bound by the Terms as amended.

ACCESS AND USE OF THE WEBSITE

You must only use the Website in accordance with these Terms and any applicable laws, and must ensure that your employees, sub-contractors and any other agents who use or access the Website comply with the Terms and any applicable laws.

YOUR OBLIGATIONS

You must not:

  • copy, mirror, reproduce, translate, adapt, vary, modify, sell, decipher or decompile any part or aspect of the Website without our express consent;
  • use the Website for any purpose other than the purposes of browsing, obtaining information about our services, or making genuine enquiries;
  • use, or attempt to use, the Website in a manner that is illegal or fraudulent or facilitates illegal or fraudulent activity;
  • use, or attempt to use, the Website in a manner that may interfere with, disrupt or create undue burden on the Website or the servers or networks that host the Website;
  • use the Website with the assistance of any automated scripting tool or software;
  • act in a way that may diminish or adversely impact our reputation, including by linking to the Website on any other website in a manner that is misleading or harmful; and
  • attempt to breach the security of the Website, or otherwise interfere with the normal functions of the Website, including by gaining unauthorised access to Website accounts or data, scanning or testing for security vulnerabilities, or instigating a denial-of-service attack.

 

INFORMATION ON THE WEBSITE & DISCLAIMER

(a) General Information Only: All information provided on the Website is general information only. Nothing on the Website is intended to be professional, medical, or psychological advice of any kind and it should not be relied on as such.

(b) Not a Substitute for Professional Care: Any information on the Website is not a substitute for medical or psychological advice, care, diagnosis or treatment, and should not be relied on as such. We accept no responsibility for any adverse effects from relying on the information provided on the Website. If you think you may have a mental health issue or are in crisis, please seek professional help immediately.

(c) No Guarantees: While we will use our best endeavours to ensure the Website is as up-to-date and accurate as possible, you acknowledge and agree that from time to time, you may encounter errors, defects, or information that is not accurate or complete. We do not guarantee that any material on the Website is accurate, updated, or suitable for your individual circumstances.

(d) Crisis Support: If you are having suicidal thoughts or experiencing a mental health crisis, please contact a health professional or crisis support service immediately (e.g., Lifeline on 13 11 14 in Australia).

(e) We reserve the right to change any information or functionality on the Website at any time without notice.

INTELLECTUAL PROPERTY

(a) We retain ownership of the Website and all materials on the Website (including text, graphics, logos, design, icons, images, sound and video recordings, pricing, downloads and software) (Website Content) and reserve all rights in any intellectual property rights owned or licensed by us not expressly granted to you.

(b) You may make a temporary electronic copy of all or part of the Website for the sole purpose of viewing it. You must not otherwise reproduce, transmit, adapt, distribute, sell, modify or publish the Website or any Website Content without prior written consent from us or as permitted by law.

LINKS TO OTHER WEBSITES

(a) The Website may contain links to other websites that are not our responsibility. We have no control over the content of the linked websites and we are not responsible for it.

(b) Inclusion of any linked website on the Website does not imply our approval or endorsement of the linked website.

SOCIAL MEDIA PAGES

(a) We maintain social media accounts (including but not limited to Instagram, Facebook and LinkedIn) to provide useful information, tips, and updates related to mental health and our services.

(b) The information shared on our social media platforms is for general educational and informational purposes only. It is not a substitute for professional psychological advice, diagnosis, or treatment.

(c) You should not rely solely on social media content for addressing your mental health concerns. If you have specific mental health needs, we encourage you to seek the guidance of a qualified mental health professional.

(d) By engaging with our social media accounts, you acknowledge and agree that the information shared is supplementary and not a replacement for personalised therapeutic services.

SECURITY

We do not accept responsibility for loss or damage to computer systems, mobile phones or other electronic devices arising in connection with use of the Website. You should take your own precautions to ensure that the process that you employ for accessing the Website does not expose you to risk of viruses, malicious computer code or other forms of interference.

REPORTING MISUSE

If you become aware of misuse of the Website by any person, any errors in the material on the Website or any difficulty in accessing or using the Website, please contact us immediately using the contact details provided on our Website.

PRIVACY

You agree to be bound by our Privacy Policy, which can be found on our Website. We take the privacy of your personal and health information seriously and handle it in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. Privacy policy can be found here

LIABILITY

(a) To the maximum extent permitted by law, we make no warranties or representations about this Website or any of its content and will not be responsible to you or any third party for any direct, indirect, incidental, special or consequential loss or damage suffered in connection with the use of this Website or the information contained on it.

(b) You agree to indemnify us for any loss or liability arising out of your use of this Website in breach of these Terms.

GENERAL

12.1 Governing Law and Jurisdiction

This agreement is governed by the law applying in New South Wales, Australia. Each party irrevocably submits to the exclusive jurisdiction of the courts of New South Wales and courts of appeal from them in respect of any proceedings arising out of or in connection with this agreement. Each party irrevocably waives any objection to the venue of any legal process on the basis that the process has been brought in an inconvenient forum.

12.2 Waiver

No party to this agreement may rely on the words or conduct of any other party as a waiver of any right unless the waiver is in writing and signed by the party granting the waiver.

12.3 Severance

Any term of this agreement which is wholly or partially void or unenforceable is severed to the extent that it is void or unenforceable. The validity and enforceability of the remainder of this agreement is not limited or otherwise affected.

12.4 Entire Agreement

This agreement embodies the entire agreement between the parties and supersedes any prior negotiation, conduct, arrangement, understanding or agreement, express or implied, in relation to the subject matter of this agreement.

12.5 Interpretation

In these Terms, unless the context otherwise requires:

  • words in the singular includes the plural (and vice versa);
  • words indicating a gender includes the corresponding words of any other gender;
  • headings are for convenience only and do not affect interpretation;
  • the word “includes” and similar words in any form is not a word of limitation; and

a reference to $, or “dollar”, is to Australian currency.

CONTACT US

If you have any questions about these Terms, please contact us at:

Masterpiece Psychology Practice Pty Ltd

Suite 18, Level 3, 201 New South Head Road, Edgecliff NSW 2027

Phone: 02 9328 5899

Email: reception@masterpiecepsychology.com.au